Sub-processors
Kulu AI engages third-party service providers (sub-processors) to deliver and maintain our services. This page outlines which sub-processors we use and for what purposes.
Authorized Sub-processors
| Sub-processor | Service | Location | Purpose |
|---|---|---|---|
| Supabase Inc. | Database & Authentication | EU West (London, UK) | PostgreSQL database hosting, user authentication |
| Vercel Inc. | Frontend Hosting | Global CDN | CDN and frontend application hosting |
| Render Services Inc. | Backend Hosting | EU Central (Frankfurt, Germany) | API backend hosting |
| OpenAI, L.L.C. | AI Services | United States | Chat completion and embedding generation |
| ElevenLabs Inc. | Text-to-Speech | United States | Voice generation for onboarding workflows |
| HeyGen Inc. | Video Generation | United States | AI video avatar generation for workflows |
Sub-processor Changes
We may add or replace sub-processors to improve our services. When we do:
- We will notify you at least 30 days before adding or replacing any sub-processor
- You may object to a new sub-processor on reasonable grounds relating to data protection
- If you object and we cannot accommodate your concerns, either party may terminate the affected services
Sub-processor Obligations
We ensure that all sub-processors:
- Have data protection obligations substantially similar to those in our Data Protection Agreement
- Are bound by contractual commitments to protect your data
- Comply with applicable data protection laws
We remain fully liable to you for any sub-processor's failure to fulfill their data protection obligations.
Questions?
If you have concerns about any of our sub-processors or how we manage them, please contact us at support@heykulu.ai.