Integrations
Integrations connect Kulu to the tools you already use. Some give your agents more to work with, such as your help centre or data about the person on the call. Others keep your team in the loop, for example by posting meeting updates to Slack.
You manage integrations in the Kulu portal, under Integrations.
| Integration | What it does |
|---|---|
| Your API | Kulu reads your own API for the person joining a call, so the agent knows their account before it starts. |
| Slack | Posts meeting updates, suggestions to review and requests for a teammate's help to a channel. |
| Intercom | Kulu reads your help centre and can send support tickets to Intercom. |
| Zendesk | Kulu reads your help centre and can send support tickets to Zendesk. |
| HubSpot | Kulu reads your help-centre articles, and agents can answer questions about contacts, companies and deals. |
| PostHog | Agents can answer questions about how people use your product. |
| Pendo | Agents can answer questions about feature usage and guides. |
| Salesforce | Agents can answer questions about your accounts, contacts and opportunities. |